| DEPOSIT ACCOUNT – CONDITIONS | The minimum deposit level is U.S.$400.00 for a prepaid deposit account. This can be opened by a written request specifying the name and address of the account holder and accompanied by appropriate payment. A higher operational level of funds would be required depending on activity and if the account becomes overdrawn. Most importantly, the account must have sufficient funds at all times to cover charges, particularly for standing orders. Insufficient funds could result in orders not being processed and prepayment of the related cost being requested. Accounts may be replenished either by lump sum deposit or payment of individual invoices upon receipt. The deposit account is assigned a customer/account number which must always be stated on all orders, payments and correspondence. Omission of the reference could result in delay in processing an order or in a request for prepayment of the cost of an order. | A monthly statement of account is mailed only if there has been activity during the month. Any change or discrepancy should be notified to the Organization promptly. The account should be monitored to ensure adequacy of funds and accuracy of transactions. Statements and invoices are expressed in United States dollars. | PAYMENT INSTRUCTIONS | Prices are stated in United States dollars and are subject to change without notice. Salable items are sold on the basis of full payment in advance with an order (minimum value U.S.$10.00) or against a prepaid deposit account opened with the Organization. For standing orders, a prepaid deposit account opened with the Organization is required. Payment for orders placed with ICAO Headquarters in Montreal should be in United States dollars and can be made by international bank draft or money order, or by cheque drawn on a bank located in Canada or the United States. To ensure prompt processing of an order, please submit the "Customer Number" and "Order Number" with the payment.
Payment directly to ICAO's bank account can be made as follows: |
Customers arranging a bank transfer payment should ensure that all charges by the remitting and intermediate banks are paid by the remitter (customer); an amount of U.S.$10.00 should be added to the bank payment to cover charges by ICAO's bank. Full details of payment, customer's name and address should be provided to ICAO's bank to expedite action. MasterCard and VISA credit cards are also accepted for orders placed with ICAO Headquarters (minimum U.S.$20.00); details required for charges are the cardholder's name, account number and card expiry date. Payment for orders placed with an ICAO Regional Office should be made in United States dollars or in the currency of that office. |
SHIPPING CHARGES (Click here for Important Information) |